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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of T S

T S

November 4, 2025

1  out of  5
rating by T S
"Not worth it they milk you of your money told me I had to pay $400 for full coverage insurance when I get that one though progressive for $150 with $500 deductible they will take advantage be careful"
We responded:
"Thank you for the five stars! Our team values your confidence in us to handle your insurance policies. Contact us anytime if you ever need anything. Welcome to our Ontario State Farm family!"
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Jennifer Cameron

November 3, 2025

5  out of  5
rating by Jennifer Cameron
"Jill is very professional..straight forward and I saved money too. Thank you."
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Andrew Cacchio

October 28, 2025

5  out of  5
rating by Andrew Cacchio
"Marra and Lybarger were amazing to work with. I switched my buisness auto insurance, personal home and auto over to them and they saved me thousands. Couldn’t be more happy with the switch. Amazing team. Amazing service."
We responded:
"Thanks and welcome to the family!"
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owen perkins

October 22, 2025

5  out of  5
rating by owen perkins
"Jill is great and saved me lots of money with a great auto rate!"
We responded:
"Thank you!"
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J Yoder

October 22, 2025

5  out of  5
rating by J Yoder
"Just switched my insurance carrier today. So simple and seamless. Thank you Michael and Demi for a great experience! I'm excited for the cost savings! Thank you!!"
We responded:
"thanks!"
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Brittany White

October 22, 2025

5  out of  5
rating by Brittany White
"Michael was super responsive and helpful. He did all the work for me and found me the best deal. He walked through everything in detail to ensure I understood my policies! Happy I made the switch to State Farm!"
We responded:
"We really appreciate your business and trust"
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Rena Richards

October 20, 2025

5  out of  5
rating by Rena Richards
"I called in to get a home and auto quote and was helped by Jill. She was kind, responsive, helpful, and had a quote for me within a couple hours. The price was great and I was covered that day. I will be recommending this agency, and Jill to anyone looking for good affordable insurance."
We responded:
"Hi Rena, we really appreciate your review! It’s wonderful to hear that Jill was able to provide fast, attentive service and ensure you had great coverage at a great price."
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Holly E

October 15, 2025

5  out of  5
rating by Holly E
"Jill was great and professional. I enjoyed talking with her."
We responded:
"Hi Holly, thank you for your review! We’re glad to hear that Jill provided professional service and made your experience enjoyable. We truly appreciate your feedback!"
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Tabitha Norman

September 30, 2025

5  out of  5
rating by Tabitha Norman
"Great customer service. Very knowledgeable, Marrakech mansfield was very friendly and professional. Answered all my question and although I didn't get insurance today I will definitely keep her i mind for when mine needs reviewed."
We responded:
"Thank you so much, Tabitha! We’re glad to hear Marrakech provided friendly and professional service. We look forward to assisting you whenever you’re ready to review your insurance—she’ll be happy to help!"
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Soraya M

September 29, 2025

5  out of  5
rating by Soraya M
"Rachel is the sweetest! She always takes wonderful care of us!"
We responded:
"Thank you so much, Soraya! We agree—Rachel is the sweetest, and we’re so glad to hear she’s been taking such great care of you. We truly appreciate your kind words and your trust in our office!"
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Ryan Taylor

September 25, 2025

5  out of  5
rating by Ryan Taylor
"I was in the market for insurance and like everybody, I went to Geico first. You can assume how disappointing it was to find out the gecko was in fact, NOT real and that I had been embarrassed and fooled. My next option was State Farm, and I was pleasantly surprised! I was not judged once as I told my story and the customer service was far better and much more knowledgeable about the different insurance options. Demi, from State Farm answered every question I had asked swiftly and confidently and helped make the entire process comparable to a walk in the park. Thank you for your hospitality and kind, reassuring words. I’d recommend Demi, from State Farm, for any and all insurance inquiries!"
We responded:
"Thank you so much, Ryan! We’re thrilled to hear that Demi was able to make your experience smooth, informative, and reassuring. Your kind words mean a lot, and we truly appreciate your trust in our office. We’re always here whenever you need us!"
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Tyler Chapman

September 24, 2025

5  out of  5
rating by Tyler Chapman
"I had a very positive experience with State Farm Insurance. The representative, Demi Griffith, was exceptionally helpful and provided a comprehensive quote that resulted in a competitive price for my car insurance. I plan to recommend her services to my network."
We responded:
"Thank you, Tyler! We’re thrilled to hear that Demi was able to provide a comprehensive quote and help you find a competitive price for your car insurance. We truly appreciate your recommendation and are glad to have you as a client!"
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BRANDI BOBO

September 24, 2025

5  out of  5
rating by BRANDI BOBO
"The State Farm is lien a family Rachel and Micheal literally treat me so good and are always available. I have a cleaning business and work for children services in Columbus OH and state term has always been able to assist when I need changes wonderful company. I also have life insurance and I love that as well. Really good people friendly and professional"
We responded:
"Thank you so much, Brandi! We’re thrilled to hear that Rachel and Michael have been so helpful and accessible, and that our team has been able to support you with your insurance needs. Your kind words mean a lot, and we truly appreciate your trust in our office!"
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tracy white

September 23, 2025

5  out of  5
rating by tracy white
"Jill was extremely helpful. Our homeowners insurance was actually better coverage as was our auto insurance at a cheaper price. Jill saved us around $720 per year for both. Highly recommend!!"
We responded:
"Thank you so much, Tracy! We’re thrilled to hear that Jill was able to help you get better coverage for both your homeowners and auto insurance while saving you around $720 per year. We truly appreciate your recommendation and are glad you had such a positive experience with our team!"
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Nathan Luikart

September 22, 2025

5  out of  5
rating by Nathan Luikart
"Jill was amazing through the entire process and helping elect options for auto coverage, as well as finding discounts and add ons to policies. I highly recommend anyone who wants more than just auto coverage reach out!"
We responded:
"Thank you so much, Nathan! We’re glad to hear Jill provided such thorough guidance on your auto coverage and helped you find discounts and add-ons. We truly appreciate your recommendation and are happy you had a great experience with our team!"
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Christa Simmons

September 19, 2025

5  out of  5
rating by Christa Simmons
"The absolute best out there hands down!!! They go the extra mile always for there customers. Highly recommend been with them 8 years. Give them a call you won't regret it!"
We responded:
"Thank you so much for your kind words, Christa! We’re thrilled to hear you’ve had such a great experience with our team over the past 8 years. We truly appreciate your trust and recommendation, and we look forward to continuing to serve you for many years to come!"
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meghan miller

September 9, 2025

5  out of  5
rating by meghan miller
"So easy and kind to work with!!!"
We responded:
"Thanks for sharing, Meghan! Our team takes pride in making State Farm insurance easy and stress-free, and I’m happy we could make your experience positive!"
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Melissa Schoonover

August 26, 2025

5  out of  5
rating by Melissa Schoonover
"Marra went above and beyond to help me! She scheduled a meeting with me outside of business hours to accomodate my schedule and to ensure everything was taken care of and all my questions were answered. She truly listened to my needs and made the entire process smooth and stress-free. I really appreciate her dedication and hard work—she made sure my needs were taken care of every step of the way. Great prices and even better customer service! Highly recommend Marra!"
We responded:
"Thank you so much for the thoughtful review! We're thrilled to hear that Marra went above and beyond to accommodate your schedule and ensure every detail of your vehicle and renter’s insurance was handled with care. Her dedication to listening, answering all your questions, and providing a smooth, stress-free experience is exactly the level of service we strive for. We’re so glad you found both great prices and exceptional customer service. Your recommendation means a lot to us—thank you for choosing our team!"
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Meghan Gebhart

July 28, 2025

5  out of  5
rating by Meghan Gebhart
"Michael and his team take the time to make sure that each of their customers feel secure with the coverage that they have. You can trust that they will put you and your family first!"
We responded:
"Thank you so much, Meghan! We truly appreciate your kind words. Our top priority is making sure every customer feels confident and protected, and we're so glad to hear that came through in your insurance experience with us. It's a privilege to serve you and your family!"
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Jim Fichtner

July 17, 2025

5  out of  5
rating by Jim Fichtner
"Honestly have helped us multiple times when it was most important. From policy changes to claims, they have made the experience nothing but good. Thank all of you for what you do"
We responded:
"Hi Jim! Thank you so much for your thoughtful review! We’re truly grateful for the opportunity to support you, especially during the times that matter most. It's always our goal to make your experience as smooth and positive as possible. We appreciate your trust and kind words!"
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Robert Macdonald

July 14, 2025

5  out of  5
rating by Robert Macdonald
"Demi at Michael Lybarger State Farm reached out to win back our business and was very easy to work with. Communication was clear and professional. She was able to find us significant savings on our Auto AND Home owner policies! Highly recommend having them give you a quote."
We responded:
"Hi Robert! Thank you for taking the time to share your positive insurance experience with us! We're so glad to hear that Demi was able to help you save on both your auto and homeowners policies. We truly appreciate the opportunity to earn back your business and your kind recommendation means a lot to us!"
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Sandra Tolley

July 9, 2025

5  out of  5
rating by Sandra Tolley
"Demi was a wonderful person who help me and my boyfriend with getting new insurance thank-you so much"
We responded:
"Sandra, thank you for the kind words! We're so happy to hear that Demi was able to help you and your boyfriend with your insurance needs. We truly appreciate you choosing our agency and are always here if you need anything!"
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Shane Casler

July 9, 2025

5  out of  5
rating by Shane Casler
"Likes pro wrestling but besides that hes alright"
We responded:
"Thanks for the fun feedback! We’ll take that as a win—even with the pro wrestling fandom thrown in! 😄 We're glad you had a positive experience and appreciate your sense of humor and support!"
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Michael Fabrizi

July 3, 2025

5  out of  5
rating by Michael Fabrizi
"Was worried it'd be a hassle to switch my auto and home policies but I talked to Marra and she made everything really quick and easy which I appreciated plus not only did she increase my coverage but saved me around 75 a month so Id highly recommend giving her 15 mins"
We responded:
"Thank you for sharing your experience! We're so glad Marra made switching your auto and home insurance policies quick and easy. It's great to hear she was able to increase your coverage and help you save—what a win! Her efficiency and dedication to finding the best solutions really stand out. We appreciate your recommendation and are always here to help!"
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Peggy Behnke

July 1, 2025

5  out of  5
rating by Peggy Behnke
"Marra was a great help getting me started with State Farm, she was pleasant and informative. It was a pleasure working with her and everything went smoothly."
We responded:
"Thank you for the kind words! We’re so glad Marra made your start with State Farm smooth and pleasant. Her informative and friendly approach truly makes a difference, and we’re happy to hear she provided such a great experience. We appreciate your trust and look forward to serving you!"