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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ciera Cyrus

March 24, 2026

5  out of  5
rating by Ciera Cyrus
"Rachel is an absolute gem. She is so polite and professional. Every time I have a question or need help with my policy she is on the ball! If she has to call me back it's always very quick and has all the information ready for me. Honestly calling in to this office is one of the only phone calls I don't dread."
We responded:
"Ciera, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Lybarger’s Team here in our Ontario office. "
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Katherine Webb

March 3, 2026

5  out of  5
rating by Katherine Webb
"Michael and his team are very knowledgeable and helped save my family tons of money! They are easy to communicate with and truly want what’s best for their clients."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Lybarger’s Team. "
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Tavion Harris

March 2, 2026

5  out of  5
rating by Tavion Harris
"Jill was AWESOME. She helped me and listened to my needs and assisted in a major way!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Lybarger’s Team. "
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Carla Jackson

February 28, 2026

5  out of  5
rating by Carla Jackson
"Demi was amazing I would highly recommend her. She took the time to get all of the information that I asked for and I could not have asked for a better person to have been able to work on my case.."
We responded:
"We are grateful for your 5-star review, Carla! Thanks for taking a moment to share your positive rating of State Farm Agent Michael Lybarger’s Team here in Ontario . "
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Gregory Spayde

February 24, 2026

5  out of  5
rating by Gregory Spayde
"Demi at Michael Lybarger State Farm office did a fantastic job and we are very happy with everything. She went above and beyond....great service excellent job 5 stars"
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Madison Phillips

February 24, 2026

5  out of  5
rating by Madison Phillips
"Very polite and helpful people !"
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JokurAtkinson

February 24, 2026

5  out of  5
rating by JokurAtkinson
"Have been using him for years and have always had a great experience."
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Susan Spayde

February 21, 2026

5  out of  5
rating by Susan Spayde
"We worked with Demi and she was wonderful, we changed all of our insurance, 🚗 cars, motorcycle 🏍 and house 🏠. She did an absolutely fantastic job,we are very happy that we changed our insurance over to state farm."
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John Parrott

February 12, 2026

5  out of  5
rating by John Parrott
"Jill was wonderful to work with. She was very friendly and did a great job explaining everything and answering our questions. We are very pleased we switched our insurance coverage to State Farm."
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tanya johnson

February 9, 2026

5  out of  5
rating by tanya johnson
"I gave them 5 stars due to both Demi and Michael showed great customer service. Answer all my questions and concerns"
We responded:
"Thanks I’m glad we were able to save you quite a bit of money"
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Renee Delzell

February 4, 2026

5  out of  5
rating by Renee Delzell
"Everyone I have worked with at this office has been amazing! It’s so convenient to text them for any questions and they respond quickly."
We responded:
"Thanks Renee "
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Teresa Falen

February 3, 2026

5  out of  5
rating by Teresa Falen
"I was working with Jill. What a delightful person to deal with, she was very professional."
We responded:
"We love Jill. She’s a great asset to our staff. Thank you so much."
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Raymond Scott

January 30, 2026

5  out of  5
rating by Raymond Scott
"Michael and his team have been great when it comes to helping with billing questions & coverage questions and I really appreciate their quick response time!"
We responded:
"Thanks!"
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Noah Hale

January 30, 2026

5  out of  5
rating by Noah Hale
"Service was great! Jill was super helpful in directing me to better policies and affordable pricing"
We responded:
"Thanks, Noah we appreciate the kind words and we also loved Jill"
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Fleurette Wollter

January 30, 2026

5  out of  5
rating by Fleurette Wollter
"Marra was very helpful getting my auto and renters policies. I was able to save a great deal of money by switching to State Farm."
We responded:
"Thanks and welcome to our State Farm family"
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Vicki Taylor

January 30, 2026

5  out of  5
rating by Vicki Taylor
"They are very helpful and understanding. Love these guys"
We responded:
"Thanks, Vikki. We really appreciate your business."
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Terry Gilliam

January 29, 2026

5  out of  5
rating by Terry Gilliam
"Was very helpful with my questions!"
We responded:
"Thanks, Terry we appreciate your business"
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Jamie Fugitive

January 29, 2026

5  out of  5
rating by Jamie Fugitive
"Have been a customer for a couple years now and will continue to be. Cannot beat the Great customer service! Highly recommend!!!"
We responded:
"Thanks !"
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Alexa Fulk

January 29, 2026

5  out of  5
rating by Alexa Fulk
"Jill was super helpful getting my insurance set up, and explained everything thoroughly. I was impressed at the pricing and how easy everything was! I had to reach back out to her to figure out financials and she was efficient at getting me the answers I needed to make sure I was good to go. Thank you all so much!"
We responded:
"We appreciate you!"
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EmaLee Smith

January 21, 2026

5  out of  5
rating by EmaLee Smith
"10/10 recommend Mara! She was very helpful and knew what she was talking about. She answered all the questions I had and then some and definitely saved us quite a bit of money! She worked around my crazy schedule and helped every step of the way and I didn’t get a million calls going through her."
We responded:
"Thanks so much!"
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Victoria Hill

January 20, 2026

5  out of  5
rating by Victoria Hill
"I'm working with Demi Griffiths, with whom I find to be very easy to work. She is friendly, informative, professional and when I need to reach her, she's easily accessible. The State Farm rates are lower than most; although I'm uncertain if I will like the Drive Safe Program...time will tell. Happy Driving!!!"
We responded:
"Thank you!"
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Kalea Ramsey

January 19, 2026

4  out of  5
rating by Kalea Ramsey
"I am a new driver and have been struggling finding car insurance at an affordable price. Demi was extremely patient and knowledgeable. She helped me to get the best quote and made sure i understood everything included in my purchase . Thank you!"
We responded:
"thanks!"
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Dylan Hawley

January 16, 2026

5  out of  5
rating by Dylan Hawley
"All I can say is wow! I knew I was overpaying for insurance, but I was unaware by how much!! Demi made everything quick and simple for me and saved me hundreds a month!! Will definitely be referring anyone I can!!"
We responded:
"Glad to hear we were able to help you!"
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Emma Brown

December 31, 2025

5  out of  5
rating by Emma Brown
"Micheal Lybarger State Farm has staff that meet all needs for everyone- it’s a great place if you are looking for good coverage at an even better price! Very impressed by their work."
We responded:
"Thanks Emma "
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Ellen Therrien

December 31, 2025

5  out of  5
rating by Ellen Therrien
"Demi was very helpful in all my needs very professional and polite I couldnt of asked for a better person then her."
We responded:
"Thanks for the kind words. "