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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenny Brewer

May 4, 2026

5  out of  5
rating by Jenny Brewer
"The best"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Michael Lybarger’s Team here in Ontario . "
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Amber Mansfield

April 30, 2026

1  out of  5
rating by Amber Mansfield
"Michael Lybarger is very rude and disrespectful not helpful at all whatsoever! I wanted to change agents only because I wanted to switch to the town where I was living and he told me to do it on the app knowing good and well you cannot do it over the app so I asked him what what do I click on or look under to make that change he told me to “figure it out”! Do not use this so call man as your agent."
We responded:
"We wish you and your family the best of luck with your future endeavors. "
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Brandy Awbrey

April 29, 2026

5  out of  5
rating by Brandy Awbrey
"Every time I’ve needed to call, the staff are always courteous, willing to go out of the way to assist, & most of all patient when answering questions. Never, ever had a bad experience with this agency. You can feel the genuine care here. Will not go anywhere else!"
We responded:
"Brandy, thank you for your wonderful review of State Farm Agent Michael Lybarger’s Team!"
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stephanie holley

April 27, 2026

5  out of  5
rating by stephanie holley
"Love love love everyone I’ve worked with at the office! They’re all so kind and helpful. Rachel in the office is super sweet and went above and beyond to make sure I understood my policy. Looking for insurance, I would definitely call these guys!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Lybarger’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ashley Risner

April 22, 2026

5  out of  5
rating by Ashley Risner
"Great experience! I received help from the get-go and never once felt like I didn’t have my questions/concerns addressed. I highly recommend for any insurance needs!"
We responded:
"Ashley, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Lybarger’s Team!"
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Matthias Stewart

April 17, 2026

5  out of  5
rating by Matthias Stewart
"Highly recommend Michael Lybarger and his State Farm team. They were professional, responsive, and very efficient throughout the entire process. They took the time to carefully review our current home and auto policies, explain coverage options clearly, and make sure we were properly protected rather than just chasing a lower price. In the end, they helped us improve key areas of coverage while also saving us a meaningful amount of money. Great experience from start to finish and excellent customer care."
We responded:
"Matthias, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Lybarger’s Team here in our Ontario office. "
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joshua Ryoo

April 11, 2026

5  out of  5
rating by joshua Ryoo
"Great people to do business with."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Michael Lybarger’s Team. "
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Trevor Lewis

April 6, 2026

5  out of  5
rating by Trevor Lewis
"They helped me with everything I needed gave me a great price answered all my questions help me so much 10/10"
We responded:
"Thank you for the amazing review, Trevor! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ciera Cyrus

March 24, 2026

5  out of  5
rating by Ciera Cyrus
"Rachel is an absolute gem. She is so polite and professional. Every time I have a question or need help with my policy she is on the ball! If she has to call me back it's always very quick and has all the information ready for me. Honestly calling in to this office is one of the only phone calls I don't dread."
We responded:
"Ciera, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Lybarger’s Team here in our Ontario office. "
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Katherine Webb

March 3, 2026

5  out of  5
rating by Katherine Webb
"Michael and his team are very knowledgeable and helped save my family tons of money! They are easy to communicate with and truly want what’s best for their clients."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Lybarger’s Team. "
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Tavion Harris

March 2, 2026

5  out of  5
rating by Tavion Harris
"Jill was AWESOME. She helped me and listened to my needs and assisted in a major way!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Lybarger’s Team. "
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Carla Jackson

February 28, 2026

5  out of  5
rating by Carla Jackson
"Demi was amazing I would highly recommend her. She took the time to get all of the information that I asked for and I could not have asked for a better person to have been able to work on my case.."
We responded:
"We are grateful for your 5-star review, Carla! Thanks for taking a moment to share your positive rating of State Farm Agent Michael Lybarger’s Team here in Ontario . "
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Gregory Spayde

February 24, 2026

5  out of  5
rating by Gregory Spayde
"Demi at Michael Lybarger State Farm office did a fantastic job and we are very happy with everything. She went above and beyond....great service excellent job 5 stars"
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Madison Phillips

February 24, 2026

5  out of  5
rating by Madison Phillips
"Very polite and helpful people !"
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JokurAtkinson

February 24, 2026

5  out of  5
rating by JokurAtkinson
"Have been using him for years and have always had a great experience."
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Susan Spayde

February 21, 2026

5  out of  5
rating by Susan Spayde
"We worked with Demi and she was wonderful, we changed all of our insurance, 🚗 cars, motorcycle 🏍 and house 🏠. She did an absolutely fantastic job,we are very happy that we changed our insurance over to state farm."
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John Parrott

February 12, 2026

5  out of  5
rating by John Parrott
"Jill was wonderful to work with. She was very friendly and did a great job explaining everything and answering our questions. We are very pleased we switched our insurance coverage to State Farm."
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tanya johnson

February 9, 2026

5  out of  5
rating by tanya johnson
"I gave them 5 stars due to both Demi and Michael showed great customer service. Answer all my questions and concerns"
We responded:
"Thanks I’m glad we were able to save you quite a bit of money"
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Renee Delzell

February 4, 2026

5  out of  5
rating by Renee Delzell
"Everyone I have worked with at this office has been amazing! It’s so convenient to text them for any questions and they respond quickly."
We responded:
"Thanks Renee "
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Teresa Falen

February 3, 2026

5  out of  5
rating by Teresa Falen
"I was working with Jill. What a delightful person to deal with, she was very professional."
We responded:
"We love Jill. She’s a great asset to our staff. Thank you so much."
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Raymond Scott

January 30, 2026

5  out of  5
rating by Raymond Scott
"Michael and his team have been great when it comes to helping with billing questions & coverage questions and I really appreciate their quick response time!"
We responded:
"Thanks!"
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Noah Hale

January 30, 2026

5  out of  5
rating by Noah Hale
"Service was great! Jill was super helpful in directing me to better policies and affordable pricing"
We responded:
"Thanks, Noah we appreciate the kind words and we also loved Jill"
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Fleurette Wollter

January 30, 2026

5  out of  5
rating by Fleurette Wollter
"Marra was very helpful getting my auto and renters policies. I was able to save a great deal of money by switching to State Farm."
We responded:
"Thanks and welcome to our State Farm family"
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Vicki Taylor

January 30, 2026

5  out of  5
rating by Vicki Taylor
"They are very helpful and understanding. Love these guys"
We responded:
"Thanks, Vikki. We really appreciate your business."
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Terry Gilliam

January 29, 2026

5  out of  5
rating by Terry Gilliam
"Was very helpful with my questions!"
We responded:
"Thanks, Terry we appreciate your business"