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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brannon Collier

Brannon Collier

October 30, 2024

5  out of  5
rating by Brannon Collier
"I’ve been a customer for a few years now they always take care of me. They answer all my questions and they treat you like a person not a number. I cannot be more happy with the team in the respect I get as a customer at this insurance agency thank you very much for, what you do for us and how you treat us!"
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Jay Russell

October 30, 2024

5  out of  5
rating by Jay Russell
"Great team to work with. Especially Demi !! Always kind and understanding while addressing any issues I seem to have. Didn't hesitate to make the adjustments I needed. Glad to have them on my side🙂"
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Alyssa lookabaugh

October 29, 2024

5  out of  5
rating by Alyssa lookabaugh
"I love state farm! Switched to them after my horrible experience with Allstate! Love coming to Micheal and his crew they are amazing friendly and always informative! Especially Rachel she helps me every time I am I'm to pay my bill. She is kind and curtiouse! And very knowledgeable Everytime! Even with insurance prices going up I am willing to pay the price to stay here because of excellent service!"
We responded:
"Thank you, Alyssa! We're thrilled to hear about your positive experience with our team. Your kind words and loyalty mean a lot to us. We're committed to providing excellent service and appreciate your trust in us."
Profile photo of Lisa Shelton

Lisa Shelton

October 29, 2024

5  out of  5
rating by Lisa Shelton
"Anytime I call or or stop at the office Rachel is always very knowledgeable, helpful, and kind. She gets me the information I need and takes care of things in a timely manner. Thank you for all you do!"
We responded:
"We love seeing five-stars, Lisa! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Veronica Ferguson

October 29, 2024

5  out of  5
rating by Veronica Ferguson
"I have been working with Rachel out of this office and she has been very knowledgeable and took the time to figure out my bills and explain it to me in great detail and help keep me on track. She is very nice."
We responded:
"Thank you, Veronica, for your kind words about Rachel. We're delighted to hear she provided you with knowledgeable and detailed assistance. Your satisfaction is our priority, and we appreciate your trust in our team."
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Brittany Hamilton

October 17, 2024

5  out of  5
rating by Brittany Hamilton
"Michael is a great guy! He really knows his stuff and loves what he does! You want an honest quote and reliable agent he’s the guy! Does so much for our community and the kids and can help you with your insurance needs. Give him a call!"
We responded:
"Thank you, Brittany, for your kind words! We're thrilled to hear that you appreciate our team's expertise and dedication. Your support means a lot to us, and we're glad to be a part of this wonderful community."
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keandre marlow

October 11, 2024

5  out of  5
rating by keandre marlow
"Easy to work with, has the best rates!!"
We responded:
"Thank you, Keandre, for your kind words! We're thrilled to hear that you found our services easy to work with and our rates competitive. Your satisfaction is our priority, and we appreciate your positive feedback."
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Gwen Daley

October 9, 2024

5  out of  5
rating by Gwen Daley
"Cody C. was so kind and helpful! His customer service went above and beyond expectations."
We responded:
"Thank you, Gwen, for your kind words about Cody. We're thrilled to hear that his customer service exceeded your expectations. Your feedback is greatly appreciated and motivates us to continue providing exceptional service."
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Bethany Ivy

October 5, 2024

5  out of  5
rating by Bethany Ivy
"Was very pleased with Michael. I was very hesitant at switching because I had been with my previous insurance for over 7 yrs. Michael was very prompt in answering all the questions I had. He was diligent in making sure I had the same coverage and got me even better coverage at a better price."
We responded:
"Thank you, Bethany, for your kind words. We're thrilled to hear that Michael was able to address your concerns and provide you with better coverage. Your satisfaction is our priority, and we appreciate your trust in us."
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2shifftii

October 3, 2024

5  out of  5
rating by 2shifftii
"Demi was very helpful on getting me a low rate, while keeping it cool calm and collective. Very fast paced on the process. Very pleased with the service"
We responded:
"Thank you for your kind words! We're thrilled to hear that Demi provided you with excellent service and a great rate. Your satisfaction is our priority, and we appreciate your feedback."
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Jason Fenstermaker

September 26, 2024

5  out of  5
rating by Jason Fenstermaker
"Just got off the phone with Demi and she set me up with an amazing rate for car insurance Thank you for making this process easy for me!"
We responded:
"Thank you, Jason! We're thrilled to hear that Demi was able to assist you with an excellent rate and make the car insurance process smooth."
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Tracy Hoskinson

September 20, 2024

5  out of  5
rating by Tracy Hoskinson
"Efficient , helpful & friendly!"
We responded:
"Thank you, Tracy, for your kind words! We're delighted to hear that you found our service efficient, helpful, and friendly. Your satisfaction is our top priority, and we appreciate your feedback."
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Debbie Blankenship

September 19, 2024

5  out of  5
rating by Debbie Blankenship
"Cody was super helpful today.Kind and friendly service. Will recommend to family and friends. Thank you so much"
We responded:
"Thank you for your kind words! We're thrilled to hear that Cody provided you with helpful and friendly service. Your recommendation means a lot to us."
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JL Hammond

September 16, 2024

5  out of  5
rating by JL Hammond
"Always get good support when I call them."
We responded:
"Thank you for your kind words and 5-star rating! We're delighted to hear that you consistently receive good support when you call. Your satisfaction is our top priority, and we appreciate your trust in our services."
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Meg Bowen

September 12, 2024

5  out of  5
rating by Meg Bowen
"Just got signed up, and it was so easy! I saved money, and they made it so seamless. What else can you ask for?"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you found the sign-up process easy and that you saved money. We're here to make things seamless for our clients, and your feedback means a lot to us."
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Chara Mays

September 12, 2024

5  out of  5
rating by Chara Mays
"Michael is super easy going to work with and very informative. We saved almost $300 a month by switching, best decision ever! Highly recommend!"
We responded:
"Thank you, Chara! We're thrilled to hear about your positive experience and the savings you've achieved. Your recommendation means a lot to us. Our team is always here to help with any of your insurance needs."
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Laarnie Soma

September 12, 2024

5  out of  5
rating by Laarnie Soma
"Great customer service and top notch service! Highly recommended!"
We responded:
"Thank you for your kind words and high recommendation! We're delighted to hear you had a great experience with our customer service. Your satisfaction is our top priority."
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Dave Mordis

September 10, 2024

5  out of  5
rating by Dave Mordis
"BINGO! You’ve found the right place for insurnace, LSO IMO - definitely worth the price we pay 💰 Let’s go team RED!"
We responded:
"Thank you, Dave! We're thrilled to hear you're satisfied with our services. Your support and enthusiasm mean a lot to us. Go team RED!"
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Connie Jackenheimer

September 9, 2024

5  out of  5
rating by Connie Jackenheimer
"I worked with Cody and he answered all my questions and concerns. He got me and my husband a lower rate with not only auto but home insurance as well."
We responded:
"Thank you, Connie! We're thrilled to hear Cody was able to assist you and your husband with your insurance needs and secure lower rates. We appreciate your trust in our agency and look forward to continuing to serve you."
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Noah Pival

August 22, 2024

5  out of  5
rating by Noah Pival
"Cody was awesome and went above and beyond to help me understand some billing since my son was added to our policy. Together we figured out the breakdown and it was a wonderful experience having Cody help me"
We responded:
"Thanks Noah, we appreciate your business!"
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Jacob Meservey

August 21, 2024

5  out of  5
rating by Jacob Meservey
"Demi helped me out with some concerns I had & was able to walk me through it. Customer service was great!"
We responded:
"Thanks for your review!"
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mike Davidson

August 16, 2024

5  out of  5
rating by mike Davidson
"Michael has been very proactive and helpful throughout needing changes to the policy over the past couple of years. Highly recommend"
We responded:
"Thanks Mike, we appreciate your business!"
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Courtney Shaw

August 13, 2024

5  out of  5
rating by Courtney Shaw
"Michael is a wonderful agent! I have been with him for years and he never hesitates to answer even my silliest questions! His employees are always kind and helpful and I have an amazing policy at an affordable rate! Lybarger State Farm is simply 10/10!"
We responded:
"Thanks for your continued support!"
Profile photo of Benjamin Stephan

Benjamin Stephan

August 9, 2024

5  out of  5
rating by Benjamin Stephan
"Excellent customer service! Was quick to get everything set up, answered all my questions, and saved me money over my old insurance."
We responded:
"Thanks for trusting us!"
Profile photo of Connor L

Connor L

July 24, 2024

5  out of  5
rating by Connor L
"I called and spoke with Demi yesterday to get a quote on a new auto and home insurance policy. She helped me get a policy to save $2000 a year compared to my old Geico policy with virtually the same and better coverage options in less than 20 minutes over the phone. Definitely recommend!"
We responded:
"Thanks so much. We love Demi!"