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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mallory

Mallory

December 19, 2025

5  out of  5
rating by Mallory
"Very professional and saved me a ton of money on my insurance while giving me more coverage than what my old insurance company did. Thanks again!"
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Tom Morehead

December 8, 2025

5  out of  5
rating by Tom Morehead
"Jill did a great job! Very professional"
We responded:
"Thanks for the kind words. We love Jill! "
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Greg

December 2, 2025

5  out of  5
rating by Greg
"Mara great job"
We responded:
"Thanks Greg"
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Jawna Ferrell

December 1, 2025

5  out of  5
rating by Jawna Ferrell
"Highly suggest this business. Very friendly and affordable. Marra was very accommodating when it came to my crazy schedule."
We responded:
"Thanks! Marra does a great job for us!"
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Blake Yanok

December 1, 2025

5  out of  5
rating by Blake Yanok
"Rachel is the one!!! She is so helpful and makes the whole process stress free! Definitely recommend !"
We responded:
"Thanks for the kind words. "
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Broegan Marie

December 1, 2025

5  out of  5
rating by Broegan Marie
"Rachel at State Farm is truly the BEST! I’ve never had an experience with an insurance agent as amazing as Rachel. She’s genuinely the kindest, most patient, and most knowledgeable person I’ve ever worked with. She makes everything so easy to understand, goes above and beyond every single time, and you can tell she truly cares about helping people. Rachel doesn’t just do her job—she perfects it. If you want someone who treats you like a real person, listens, and makes the whole process stress-free, Rachel is the one. State Farm is lucky to have her!"
We responded:
"Thanks for your kind words. Rachel is the best."
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Emma Dormaier

December 1, 2025

5  out of  5
rating by Emma Dormaier
"When I visited I was welcomed immediately and everyone was super helpful and knowledgeable."
We responded:
"Thanks for the great feedback"
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Jayden McGinty

December 1, 2025

5  out of  5
rating by Jayden McGinty
"Wonderful people!!!!!"
We responded:
" Thank you"
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Maddie McKenna

December 1, 2025

5  out of  5
rating by Maddie McKenna
"Everyone is super polite!"
We responded:
"Thanks Maddie!"
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S1k Monster

December 1, 2025

5  out of  5
rating by S1k Monster
"Super Professional!!!!!"
We responded:
"Thanks, Mr. monster!"
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Andrea

December 1, 2025

5  out of  5
rating by Andrea
"Demi was awesome to work with- she made everything super easy to switch!"
We responded:
"Thanks for the kind words we love Demi as well!"
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shawn brown

November 24, 2025

5  out of  5
rating by shawn brown
"Great service and great price. I’ve been with State Farm for a long time and been using Michael for probably 10 years now. Once a year or so I call around for price comparison and in all that time Michael beats them out in price and the great customer service is just a bonus!"
We responded:
"Thanks, Shawn we appreciate you!"
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Rachel Wolfgang

November 18, 2025

5  out of  5
rating by Rachel Wolfgang
"My vehicle was vandalized and Rachel in the office has been very helpful, personable and friendly! She has walked me through the process and made it easier on me getting my claim submitted. Thank you!"
We responded:
"We are sorry about your car! We love Rachel an appreciate your kind words!"
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Keith Krupa

November 13, 2025

5  out of  5
rating by Keith Krupa
"Jill Clark was very personal and helpful . She had my best interest. If you want to save money and your time I would recommend Jill Clark and Michael Lybarger."
We responded:
"Thanks so much for your kind words and we are glad to have you!"
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T S

November 4, 2025

1  out of  5
rating by T S
"Not worth it they milk you of your money told me I had to pay $400 for full coverage insurance when I get that one though progressive for $150 with $500 deductible they will take advantage be careful"
We responded:
"Thank you for the five stars! Our team values your confidence in us to handle your insurance policies. Contact us anytime if you ever need anything. Welcome to our Ontario State Farm family!"
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Jennifer Cameron

November 3, 2025

5  out of  5
rating by Jennifer Cameron
"Jill is very professional..straight forward and I saved money too. Thank you."
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Andrew Cacchio

October 28, 2025

5  out of  5
rating by Andrew Cacchio
"Marra and Lybarger were amazing to work with. I switched my buisness auto insurance, personal home and auto over to them and they saved me thousands. Couldn’t be more happy with the switch. Amazing team. Amazing service."
We responded:
"Thanks and welcome to the family!"
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owen perkins

October 22, 2025

5  out of  5
rating by owen perkins
"Jill is great and saved me lots of money with a great auto rate!"
We responded:
"Thank you!"
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J Yoder

October 22, 2025

5  out of  5
rating by J Yoder
"Just switched my insurance carrier today. So simple and seamless. Thank you Michael and Demi for a great experience! I'm excited for the cost savings! Thank you!!"
We responded:
"thanks!"
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Brittany White

October 22, 2025

5  out of  5
rating by Brittany White
"Michael was super responsive and helpful. He did all the work for me and found me the best deal. He walked through everything in detail to ensure I understood my policies! Happy I made the switch to State Farm!"
We responded:
"We really appreciate your business and trust"
Profile photo of Rena Richards

Rena Richards

October 20, 2025

5  out of  5
rating by Rena Richards
"I called in to get a home and auto quote and was helped by Jill. She was kind, responsive, helpful, and had a quote for me within a couple hours. The price was great and I was covered that day. I will be recommending this agency, and Jill to anyone looking for good affordable insurance."
We responded:
"Hi Rena, we really appreciate your review! It’s wonderful to hear that Jill was able to provide fast, attentive service and ensure you had great coverage at a great price."
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Holly E

October 15, 2025

5  out of  5
rating by Holly E
"Jill was great and professional. I enjoyed talking with her."
We responded:
"Hi Holly, thank you for your review! We’re glad to hear that Jill provided professional service and made your experience enjoyable. We truly appreciate your feedback!"
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Tabitha Norman

September 30, 2025

5  out of  5
rating by Tabitha Norman
"Great customer service. Very knowledgeable, Marrakech mansfield was very friendly and professional. Answered all my question and although I didn't get insurance today I will definitely keep her i mind for when mine needs reviewed."
We responded:
"Thank you so much, Tabitha! We’re glad to hear Marrakech provided friendly and professional service. We look forward to assisting you whenever you’re ready to review your insurance—she’ll be happy to help!"
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Soraya M

September 29, 2025

5  out of  5
rating by Soraya M
"Rachel is the sweetest! She always takes wonderful care of us!"
We responded:
"Thank you so much, Soraya! We agree—Rachel is the sweetest, and we’re so glad to hear she’s been taking such great care of you. We truly appreciate your kind words and your trust in our office!"
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Ryan Taylor

September 25, 2025

5  out of  5
rating by Ryan Taylor
"I was in the market for insurance and like everybody, I went to Geico first. You can assume how disappointing it was to find out the gecko was in fact, NOT real and that I had been embarrassed and fooled. My next option was State Farm, and I was pleasantly surprised! I was not judged once as I told my story and the customer service was far better and much more knowledgeable about the different insurance options. Demi, from State Farm answered every question I had asked swiftly and confidently and helped make the entire process comparable to a walk in the park. Thank you for your hospitality and kind, reassuring words. I’d recommend Demi, from State Farm, for any and all insurance inquiries!"
We responded:
"Thank you so much, Ryan! We’re thrilled to hear that Demi was able to make your experience smooth, informative, and reassuring. Your kind words mean a lot, and we truly appreciate your trust in our office. We’re always here whenever you need us!"